Popin Support
Need help with Popin? We’re here to make sure you can always discover what’s happening in Toronto. If you can’t find what you need below, reach out and we’ll get you sorted.
About Popin
Popin helps people connect by making it effortless to discover what’s happening in Toronto—so you can skip the FOMO and embrace the vibe.
Quick Links
Common Troubleshooting
- Events not loading? Pull to refresh, then force close and reopen the app.
- Seeing few results? Widen your date filters and ensure you’re online.
- Still stuck? Reinstall the app from the App Store, then contact us with details.
FAQ
What is Popin?▼
Popin helps people connect by making it effortless to discover what’s happening in Toronto—so you can skip the FOMO and embrace the vibe.
Are you officially partnered with these venues or artists?▼
No. Popin is an independent platform that curates publicly available event information. Unless explicitly stated, Popin is not affiliated with, sponsored by, or officially partnered with the venues, organizers, or artists whose events appear in the app. All trademarks and event names remain the property of their respective owners.
I don’t see many events. What should I do?▼
Try widening your date filters in the app, ensure you’re on the latest version, and check your internet connection. If the issue persists, contact us.
The map or list looks out of date.▼
Pull to refresh on the events list. If that doesn’t help, force close and reopen the app.
Does Popin track my location?▼
No. Popin does not track your location. The app simply shows events happening in Toronto, based on what organizers have posted.
How do I contact support?▼
Email us anytime at contact@popintoronto.ca. We typically respond within 48 hours.
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